Garanti BBVA eTrader | Trading Channels (2024)

Your Personal Data is Under Protection!

Dear Customer,

We respect your private life and privacy.

For that reason, in order to ensure that your fundamental rights are protected, we would like to inform you about how your data is utilized and protected further to the Personal Data Protection Act Law No:6698 (the Act).

The Overall Scope of the Act

In the Act, we are identified as a “Data Controller”. The Act defines data processing as: any operation which is performed on personal data, wholly or partially by automated means or non-automated means which provided that form part of a data filing system,such as collection, recording, storage, protection, alteration, adaptation, disclosure, transfer, retrieval, making available for collection, sharing with third parties categorization, preventing the use thereof.

The Reasons For Processing Your Personal Data

As per the products and services you may acquire from our organization, we process yours personal data further to the 5th article of the Act:

  • Explicit envision by the laws as set out by the article 5/2 (a),
  • Processing of personal data of the parties of a contract is necessary, provided that it is directly related to the establishment or performance of the contract which you may have signed with us as set out by the article 5/2 (c),
  • It is necessary for us to be in compliance with a legal obligation to which the data controller is subject as set out by the article 5/2 (ç),
  • Data processing is necessary for the establishment, exercise or protection of any right as set out by the article 5/2 (e)
  • Processing of data is necessary for the legitimate interests pursued by the data controller, provided that this processing shall not violate the fundamental rights and freedoms of the data subject as set out by the article 5/2 (f)
  • Your’s explicit consent as per your’s Special categories of personal data as set out by the article 6/2.

Why and What For Are We Using Your Personal Data? The Reasons For Processing Your Personal Data*

  • To provide investment services and relative auxiliary services via all distribution channels such as digital banking and investment channels, especially for our brokerage, investment consultancy, clearing and custodian services, credited transactions, and generic investment advise,
  • Saving your identity, address, and other necessary information used in yours transactions,
  • To communicate your’s important contact informations which we need to share with you,
  • Production of all necessary records and documents, including the processing of your location information, in order to be able to carry out your transactions on paper and verbal media and in electronic banking (internet banking and investment channels, mobile banking and investment channels ATM, telephone) of our institution or our Transmitter of Orders,
  • To inform or report to public authorities which we have a legal duty to share information with, such as BDDK, TCMB, MASAK, GİB, SPK,TSBP, SPL, Borsa İstanbul, Takasbank, Yatırımcı Tazmin Merkezi ve TBB Risk Center,
  • If you have permission, to use in the provision of our products and services, which are within the scope of the Act and which are out of your purpose of being a customer of our Institution, to plan and implement special product, service, offer activities for you, to perform product, service, working model offers, profiling and segmentation, creating an internal target, scoring and risk analysis, managing customer relations, using in-house performance monitoring and analysis studies, designing statistical studies and financial service delivery models, conducting market research,
  • To record camera footages in our branches, regional directorates and headquarters buildings due to workplace security practices,
  • Planning, controlling and implementing our corporate sustainability, corporate management, strategic planning and information security processes,
  • To fulfill our administrative and legal obligations and the contracts we have signed with you.

With Whom and For What Purposes Do We Share Your Personal Data?

If necessary, we will only share your personal data with individuals and organizations permitted by the Act. These people and institutions are listed as follows: In order to carry out financial activities, the persons permitted by the Capital Markets Law and legislation, institutions, institutions considered as financial institutions and other third parties, due to the legal reporting required to be made, such as BDDK, CBRT, MASAK, GİB, SPK, SPL. Public institutions such as TSBP, Borsa İstanbul, Takasbank and Investor Compensation Center and TBB Risk Center, our main shareholder, other persons in the same group of companies as our main shareholder, third parties we intermediate, our subsidiaries and affiliates (For example, T.Garanti Bank A.Ş.., Garanti Portföy Yönetimi A.Ş., Garanti Yatırım Ortaklığı A.Ş.) are program partner organizations, domestic and foreign banks, and other financial institutions with which we receive or cooperate to carry out our capital market activities.

Where Can We Access Your Personal Data?

Your personal data The channels such as the Head Office, Branches, kiosks, ATMs, Customer Communication Center, Garanti BBVA Mobile and Internet Branch, which are available for you to make transactions at our institution and brokerage firms, order platforms, websites, public institutions and organizations. It can be collected in verbal, written or electronic media through system integrations (such as Identity Sharing System) shared with.

What Are Your Rights Under the Act?

By applying to our Institution at any time:

  • You can learn whether it is processed, whether it is used according to its purpose and purpose, and if it is processed, ask for information about it,
  • You can learn the third parties that your information is shared in Turkey and abroad in accordance with the law,
  • If you think your information is incomplete or incorrectly processed, you can request that it be corrected,
  • You can request that your information be deleted or destroyed within the framework of the conditions stipulated in Article 7 of the Act,
  • You may request that your requests specified in articles (c) and (d) be notified to third parties to whom your information has been transferred and to perform the same transactions,
  • You may object to the emergence of a result against you due to the analysis of your information with automated systems, or if you think that it has been recorded or used against the law and if you have been harmed for this reason, you may claim damages,for your personal data,

If your application for these purposes requires an additional cost, you may need to pay the fee amount in the tariff to be determined by the Personal Data Protection Board. Your requests in your application will be finalized as soon as possible and within 30 (thirty) days at the latest, depending on the nature of the request.

In order to exercise your rights under the Act, you can send your applications in writing via your registered electronic mail (REM) address, secure electronic signature, mobile signature or your e-mail address, which you have previously notified to our Institution and registered in our institution's system. You can visit the web page of Personal Data Protection Authority for more information.

* Our organization will update this information in case of any change in the personal data inventory study.

In the event that there is a discrepancy between the Turkish and English versions, the Turkish version shall prevail.

I have read, understood, been informed about, and accepted the explanations given hereinabove.

Garanti BBVA eTrader | Trading Channels (2024)
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