Why is my Verizon Wireless service not working?
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Verizon Wireless is a telecommunications company which offers mobile telephony products and wireless services. It is a wholly owned subsidiary of Verizon Communications. It is the second largest wireless telecommunications provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Verizon Wireless:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Verizon Wireless?
2.43 out of 5 59,295 ratings
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Problems in the last 24 hours
The graph below depicts the number of Verizon Wireless reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 12: Problems at Verizon Wireless
Verizon Wireless is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!
Will Verizon Wireless compensate me for the outage?
The recent Verizon Wireless outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Verizon Wireless if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Verizon Wireless has occasionally given some customers credits and other forms of payment.
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Most Reported Problems
The following are the most recent problems reported by Verizon Wireless users through our website.
Phone (57%)
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Internet (23%)
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Total Blackout (9%)
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Wi-fi (5%)
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E-mail (3%)
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TV (2%)
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Live Outage Map
The most recent Verizon Wireless outage reports came from the following cities:Bella Vista, Toms River, Newark, Glendale, New York City, Menifee, Phoenix, Maurice, Syracuse, Alexandria, Northport, Rugby, Mora, North Highlands and Brooklyn.
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| City | Problem Type | Report Time |
|---|---|---|
 Council Bluffs | Phone | |
| Bella Vista | Total Blackout | |
| Toms River | Internet | |
| Newark | Internet | |
| Newark | Internet | |
| Glendale | Phone |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Verizon Wireless Issues Reports
Latest outage, problems and issue reports in social media:
- Rachel Treinen (@Rachelleetee) reported
@Verizon my boyfriend just bought the iPhone 12 Pro today and was told the data transfer would work fine. It DOES NOT WORK. Now he’s stuck with 2 useless phones and the rep at Verizon says he’s “never seen the move to IOS” fail before. What do we do?
- Trevor Down (@TrevorDown6) reported
I think I just saw a Virtual @TeamJuJu riding a Dragon take down a Virtual Samuel Jackson in a Verizon commercial....
- mlndlrman (@mlndlrman) reported
@TMobile After 26+ years I left Verizon & their lackluster service, & customer service for T-Mobile. #BESTCDECISIONEVER!
- MandyLynn (@AmandaFranczyk) reported
@MattLight @TeamJuJu @Verizon Rude.
- Jenny C (@Melomaniac11) reported
Dear @Verizon : how does one go about getting support for her small business from you all? #BigConcertSmallBiz #SuperBowlLV
- 🅟🅐🅤🅛 🅃🄴🄴🄿🄻🄴 #🅱🅻🅼 (@paulcteeple) reported
Big thumbs down to Verizon’s ad for the uncanny valley
- Scotty E. (@Scotty_Evil) reported
@VerizonSupport So, you support Covid spreading?
- Stephanie (@steph_bunt) reported
The advertising drove me insane this super bowl. Big Business telling us to shop small business. It’d be all well and good if citizens had the money to support Small Businesses during this time, @verizon, how about you help instead?
- daniel (@dnnppp) reported
The irony of Verizon making a $1 million donation in Tom Brady’s name to “support small businesses” when he stole that exact amount in PPP funding... 🥰
- John Ernenputsch (@jpooch21) reported
@killgoon The Jeep one was by far the worst. At least the Verizon one had a great callback to its big star’s most memorable on screen death. Meanwhile, Jeep just utterly wasted The Boss by having him tell us we need to unite with conspiracy theory driven wannabe fascists
- old account deleted at 100 followers (@alterrellmf) reported
@Verizon your phone lines are closed and your app or website won’t let me cancel Disney+. I’m not paying for that service and it’s weird that there’s this much friction in the flow the day before it’s set to renew. Please dm me or cancel it off my account.
- Matt (@matabeyta) reported
@NickViaNyte I’ve had TMobile for about 3 years now switching from Verizon and it’s not as reliable as Verizon but it’s pretty decent honestly. Haven’t had huge issues.
- 🦇 Crow 🦇 (@crow_cawws) reported
Verizon stop ******* promoting rich ****, read the goddamn room
- think about it (@piperfinch6) reported
@BurgessOwens Why do I have to listen to a Verizon after SB party and donate to small business? Take my damn taxes and give it to them instead of shipping my $$ abroad
- YoungGameChanger☘️(12-10) (@YGC36GOAT) reported
SHUT ******** UP ABOUT VERIZON LET TOM SPEAK
- SmartBizBots (@SmartBizBots) reported
@Verizon Counting down to the #smallbizconcert while helping small biz build 24/7 automated engagement bots on their websites...#neversleep @SmartBizBots
- Cathy Krager (@Clkrager) reported
@ccssftdxxcfffd @TMobile Verizon has really gone downhill. Roommate has it and their customer service is very poor. They charged him for a new phone he didn't ask for. They took it back but still charging a restock fee on a phone THEY ordered, he didn't.
- Rob (@Povertysucks555) reported
@clmgiudici @Verizon Man U have some *****! Behind 2 ur left, wTF r those?
- Tyler Durden A.K.A. OwO (@RoomDumpy) reported
“Support small business in America!”*Sponsored by Verizon*
- Oscar 🐻🥌📷🚀👁🏳️🌈🇺🇸🇲🇽 (@oscmart) reported fromBrooklyn, New York
@Verizon @aliciakeys @MileyCyrus How about getting rid off those stupid fees on my VZ bill?
- Austin Nettleton (@SqueezySocial) reported
Brands that missed the mark tonight include Mr. Peanut with their annoyingly condescending attempt at trying to be witty to literally every brand w/ an ad tonight on social, Squarespace with their tone-deaf ad and Verizon for trying to pander to gamers and outright fail doing so.
- whyyousoquiet (@_whyyousoquiet) reported
@VerizonSupport @theejtaylor I’m having the same problem ever since the update. I hope @VerizonSupport fixes this soon. I’ve rebooted my boxes several times.
- think about it (@piperfinch6) reported
@RubinReport Why do I have to listen to a Verizon after SB party and donate to small business? Take my damn taxes and give it to them instead of shipping my $$ abroad
- HiRezKillgoon (@killgoon) reported fromRoswell, Georgia
@jpooch21 I feel like the Jeep one was unintentionally the worst. Like it was trying to be serious and it was BAD.The Verizon one felt like it was trying to be memey and just lost the plot as to modern humor.
- ☕🧊 Minty 🧊☕ (@MinzyFoxx) reported
@DLarremore @TMobile I legit drive till my Verizon friends have no signal. Lol! I'm out there to disconnect... not stare at my friends staring at their phones. XD
- Nameless in Green Bay. (@dad_einstein) reported
@TraceyM0802 Get rid of Verizon. Worst service I ever had. I use cellcom. I had AT&T and that was good. Verizon was horrid.
- CHEAP___Broke__HUNGRY (@BrokeCheap) reported
verizon got the dumbest commercial lol **** JuJu i’m there for
- Kramer Hollenbach (@USof_KRAMERica) reported
@Verizon your commercials were garbage and @TMobile ‘s crapped on yours.
- Jules Doyle (@julesdoyle) reported
@Verizon is donating $1 million to support small businesses in honor of #TomBrady winning #SuperBowl MVP. That covers the $960,855 #PPP loan Brady took from the federal government last year, since he’s ONLY worth $200 million. 🙄
- Casey Parker (@EagleCasey) reported
@clmgiudici @Verizon Dallas Sucks
